specialnumbers.

FAQs on 0844 431 3663 / 0844 904 4088 / 0844 552 5389 Service

Why there is a '3p/min', '4p/min', or '5p/min' message?

How can you make money by providing such a free service?

How much does it cost, if I do not have inclusive minutes?

Who can use this service?
Free for O2 pay monthly users with inclusive minutes, 3p, 4p or 5p/min for landline users.

Is it really free? any hidden charges?
Yes it is free, and no hidden charges, if you are O2 pay monthly users with inclusive minutes.

Why there is a '3p/min', '4p/min', or '5p/min' message?
This prompt is for landline users only. Please ignore it, if you are an O2 pay monthly user.

I still do not believe...
The information we can provide is: currently we have more than 4,000 O2 pay monthly users with this service and none got charged. If you are not sure, just have a try of one or two minutes, and check it out with your bill.

How can you make money by providing such a free service?
For example: you have signed a mobile contract with 500 free inclusive minutes, at a price of £20 a month. Are the 500 minutes really free? In fact you have to take the £20 into account - £20 for 500 minutes, which means 4p/min for your inclusive calls. If you use your free minutes to make international calls with our service, then we will share the 4p/min with your service provider - that is how we get paid.

How much does it cost, if I do not have inclusive minutes?
From 5p to 25p/min, depending on the tariff you have. For the exact charge, you will need to check it out with your service provider.
For O2 pay as you go users, use the number above during weekends you can make international phone calls @ 2p/min.

From 28th September 2007 the rate of 20p per minute will apply to these numbers. Calls to these numbers will not be included in bundle minutes on any Pay Monthly plan. See more details at O2 website www.o2.co.uk/mobilestariffs/tariffs/specialnumbers.

From 28th September 2007 the rate of 20p per minute will apply to these numbers. Calls to these numbers will not be included in bundle minutes on any Pay Monthly plan.
See more details at O2 website www.o2.co.uk/mobilestariffs/tariffs/specialnumbers.